Automated Communications

Automate training communications

Administrate automates training communications, personalized emails, and SMS messages to learners, instructors, staff and stakeholders saving 120 hours per month.

Automated Training Messages

Email and SMS messages for training teams

Create and send personalized emails and SMS messages for learners, instructors and stakeholders.

Administrate provides powerful tools to build customized email templates, set advanced triggers to send SMS and email, and report on email performance. Automating messages saves time, but also improves the learner’s experience and raises the quality of your training program.

Screenshot of medical professional looking at their phone and reading a notification.
Screenshot of Administrate’s UI showing configurable event trigger settings for automated learner communications.

Trigger Training Messages

Configure message automations

You can configure email and SMS messages to be sent when they are needed.

Send automatic messages when a learner registers onto a course, passes the course, gains a badge or achievement, and much more. Set up reminders that trigger days or hours before the course begins.

Immediate communication

Send urgent communications

Send time-sensitive, urgent emails without utilizing automations, but still benefit from advanced email tracking.

Sometimes you need to send a quick message to learners or instructors. Ad hoc emails and SMS can be quickly created with templates so you maintain brand style and guidelines. This is the perfect way to notify learners about a venue change, remind them to bring materials, or communicate a delay.

Screenshot showing a training admin seeing their emails get successfully sent to learners on a laptop while they are on the phone.
Personalized email sent with a side-by-side of its template.

Personalized Email & SMS

Personalized communications boost fill rate 20%

Create personalized emails that drive engagement with learners and instructors.

It’s easy to build an email template in Administrate that uses simple personalization tokens such as first name, last name, and job title. But our email templates can go much further. You could show a learner how far along they are on a course, include detailed financial information, and more.

Automated Team Communications

Automated messaging is not limited to learners

Build, personalize, send and track reports, status updates, and more.

Build reports, status updates, and task lists into scheduled, automated emails. Keep stakeholders, staff, and other teams in the loop—without additional work.

Image of a report sent from Administrate being viewed by a professional at their desk.
Ping Identity logo

Automated messaging in Administrate has slashed email management time by 90%. The time we used to spend fighting mail merge is now used for strategic projects.

Leonie Schwede headshot.
Leonie Schwede

Director of Customer Training, Ping Identity

What else can Administrate do?

Course templates

Resource Management

Instructor management

Reporting

Frequently asked questions

Yes—Administrate supports manual sends for urgent or unexpected changes. You’re never locked into the automation.